Stop shouting at your kids: choose your words and sing
Choose your words
'Tell them what you want them to do, not what you don't want them to do', says Heather. Never give a reason, or they'll start a debate. If they ignore you, tell them again three times. Research shows that 40 per cent of the population need to hear things in triplicate before they take them seriously. If that doesn't work, withdraw privileges as punishment.
Try the three-step plan
This is used by the charity Parentline Plus.
1. Acknowledge what your children want.
2. Explain what you want.
3. Explain why. If they're jumping off a wall, say you know it looks fun but they could hurt themselves and you want them to stop.
Parentline runs 'Less Shouting, More Co-operation' groups.
Make a song and dance
It may sound mad but it works! If you feel like shouting, sing instead. It can release your frustration and even make them laugh. Alternatively, just count to 10 to defuse your temper.
Look in the mirror
Another of my favourite tricks. When you start to shout, take a look at your face. Not a pretty sight, is it? Your face is naturally softer and more likely to get a favourable response if you're not shouting and screwing it up in rage.
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Where to next?
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Don't be their best friend
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Stop shouting at your kids: choose your words and sing
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Stop shouting at your kids: use technology
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Teaching your child manners
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What to do when your kids don't get on
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When your child moves class
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Advice on potty training
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Dealing with tantrums
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Easy bedtimes
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Encouraging play-fighting
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Setting boundaries
