I always have some Nelsons Burns Cream handy. It's got a really nice smell and even though it's a natural remedy, it works and cools the burn down. They have their own online shop (www.nelsonshp.com) but you can also buy it from most chemists for £4.15.
Maxine Hopwood, 29, Herne Bay, Kent
Don't believe the old wives tale of putting butter on burns. It's the worst thing you can do as it can slow down the healing or cause infection. Apply cold running water or a cold pack to the burn until the pain has eased.
Rosemary Brown, Alfreton, Derbyshire